Ukuqinisekisa Ukuphepha Kwesiguli: Indlela Yomtholampilo Emtholampilo We-Chiropractic
Ochwepheshe bezempilo emtholampilo we-chiropractic banikeza kanjani indlela yomtholampilo yokuvimbela amaphutha ezokwelapha kubantu abasezinhlungwini?
Isingeniso
Amaphutha ezokwelapha aholela ekufeni kwabantu baseMelika abangu-44,000–98,000 ezibhedlela minyaka yonke, futhi amaningi abangela ukulimala okuyinhlekelele. (Kohn et al., 2000) Lesi sasingaphezu kwenani labantu abafa minyaka yonke ngenxa yengculaza, umdlavuza webele, nezingozi zezimoto ngaleso sikhathi. Ngokocwaningo lwakamuva, inani langempela lokufa lingase lisondele ku-400,000, libeka amaphutha ezokwelapha njengesizathu sesithathu sokufa esivame kakhulu e-US. Imvamisa, la maphutha awawona umkhiqizo wochwepheshe bezokwelapha ababi ngokwemvelo; kunalokho, ziwumphumela wezinkinga zesistimu nohlelo lokunakekelwa kwezempilo, njengamaphethini wokuzijwayeza abahlinzeki abangahambisani, amanethiwekhi omshwalense ahlukene, ukusetshenziswa kancane noma ukungabikho kwezivumelwano zokuphepha, nokunakekelwa okungahlanganisiwe. Isihloko sanamuhla sibheka indlela yomtholampilo yokuvimbela iphutha lezokwelapha esimweni somtholampilo. Sidingida abahlinzeki bezokwelapha abahlobene abangochwepheshe ekwelashweni okuhlukahlukene ukusiza abantu abahlushwa izinkinga ezingapheli. Siphinde futhi siqondise iziguli zethu ngokuzivumela ukuthi zibuze abahlinzeki bazo bezokwelapha abahlobene nabo imibuzo ebaluleke kakhulu neyinkimbinkimbi. UDkt. Alex Jimenez, DC, usebenzisa lolu lwazi kuphela njengesevisi yezemfundo. Disclaimer
Ukuchaza Amaphutha Ezokwelapha
Ukunquma ukuthi yiliphi iphutha lezokwelapha okuyisinyathelo esibaluleke kakhulu kunoma iyiphi ingxoxo mayelana nokuvimbela amaphutha ezokwelapha. Ungase ucabange ukuthi lokhu kuwumsebenzi olula kakhulu, kodwa lokho kuphela kuze kube yilapho uhlola uhlu olukhulu lwamagama asetshenziswayo. Amagama amaningi asetshenziswa ngendlela efanayo (ngezinye izikhathi ngephutha) njengoba amanye amagama ashintshashintsha, futhi ngezikhathi ezithile, incazelo yegama incike kulokho okukhethekile okuxoxwa ngakho.
Ngisho noma umkhakha wezokunakekelwa kwempilo uthe ukuphepha kwesiguli kanye nokuqeda noma ukunciphisa amaphutha ezokwelapha kwakuyizinto eziza kuqala, u-Grober no-Bohnen baphawule muva nje ngo-2005 ukuthi baye bahluleka endaweni eyodwa ebalulekile: ukucacisa incazelo yokuthi "mhlawumbe umbuzo obaluleke kakhulu ... iphutha lezokwelapha? Iphutha lezokwelapha ukwehluleka ukuqedela isenzo esihleliwe esimweni sezokwelapha. (UGrober noBohnen, ngo-2005) Nokho, awekho amagama umuntu avame ukuwabona ngephutha lezokwelapha—iziguli, ukunakekelwa kwempilo, nanoma iyiphi enye into—okukhulunywa ngawo kule ncazelo. Naphezu kwalokhu, incazelo inikeza uhlaka oluqinile lwentuthuko eyengeziwe. Njengoba ubona, leyo ncazelo ethile iqukethe izingxenye ezimbili:
- Iphutha lokwenza: Ukwehluleka ukuqedela isenzo esihleliwe njengoba bekuhlosiwe.
- Iphutha lokuhlela: kuyindlela yokuthi, ngisho noma yenziwe ngokuphelele, ayikhiqizi imiphumela oyifunayo.
Imiqondo yamaphutha okwenziwa kanye namaphutha okuhlela ayanele uma sizochaza iphutha lezokwelapha ngokwanele. Lokhu kungenzeka noma kuphi, hhayi endaweni yezokwelapha kuphela. Ingxenye yokuphathwa kwezokwelapha kufanele yengezwe. Lokhu kuveza umqondo wezehlakalo ezingezinhle, ezaziwa njengezehlakalo ezimbi. Incazelo evame kakhulu yesigameko esibi ukulimala okungahlosiwe ezigulini ezilethwa ukwelashwa kwezokwelapha esikhundleni sesifo sazo esiyisisekelo. Le ncazelo iye yamukelwa emhlabeni wonke ngandlela thize. Isibonelo, e-Australia, igama elithi izehlakalo lichazwa ngokuthi ukulimala okubangele ukuthi umuntu athole usizo lwezempilo. Lokhu kuhlanganisa izifo, ukuwa okubangela ukulimala, nezinkinga zemithi kadokotela kanye nemishini yezokwelapha. Izehlakalo ezithile ezingezinhle zingagwemeka.
Izinhlobo Ezivamile Zamaphutha Ezokwelapha
Okuwukuphela kwenkinga ngalo mbono ukuthi akuzona zonke izinto ezingezinhle ezenzeka ngengozi noma ngamabomu. Ngenxa yokuthi isiguli singase sizuze ekugcineni, kungase kwenzeke isenzakalo esibi esilindelwe kodwa esibekezelelwa. Ngesikhathi sokwelashwa ngamakhemikhali, isicanucanu nokulahlekelwa izinwele yizibonelo ezimbili. Kulokhu, ukwenqaba ukwelashwa okutuswayo kungaba ukuphela kwendlela enengqondo yokuvimbela umphumela ongemuhle. Ngakho sifika emcabangweni wezehlakalo ezimbi ezingagwemeka nezingagwemeki njengoba siqhubeka siphucula incazelo yethu. Akulula ukuhlukanisa ukukhetha ukubekezelela umthelela owodwa uma kunqunywa ukuthi umphumela omuhle uzokwenzeka kanyekanye. Kodwa injongo iyodwa ayisona izaba. (Inethiwekhi Yokuphepha Yesiguli, 2016, isigaba.3) Esinye isibonelo sephutha elihleliwe kungaba ukunqunywa konyawo lwesokudla ngenxa yesimila esandleni sobunxele, okungaba ukwamukela isenzakalo esingesihle esaziwayo nesibikezelwe ngethemba lomphumela onenzuzo lapho kungakaze kuvele khona ngaphambili. Abukho ubufakazi obusekela ukulindela umphumela omuhle.
Amaphutha ezokwelapha abangela ukulimala esigulini ngokuvamile yiwona esigxile kuwo ucwaningo lwethu. Noma kunjalo, amaphutha ezokwelapha angenzeka futhi enzeka lapho isiguli singalinyazwanga. Ukwenzeka kokuphuthelwa eduze kungase kunikeze idatha ebalulekile lapho uhlela indlela yokunciphisa amaphutha ezokwelapha endaweni yokunakekelwa kwezempilo. Noma kunjalo, ukuvama kwalezi zenzakalo uma kuqhathaniswa nezikhathi odokotela ababika ngazo kufanele kuphenywe. Amaphutha aseduze amaphutha ezokwelapha abengadala umonakalo kodwa awenzanga esigulini, ngisho noma isiguli senza kahle. (U-Martinez et al., 2017) Kungani ungavuma okuthile okungase kuphumele ekuthatheni izinyathelo zomthetho? Cabangela isimo lapho umhlengikazi, nganoma yisiphi isizathu, esanda kubuka izithombe zemithi ehlukene futhi esezoyinikeza imithi. Mhlawumbe kukhona okusalibele enkumbulweni yakhe, bese enquma ukuthi akuyona indlela umuthi othile obukeka ngayo. Lapho ebheka, wathola ukuthi imithi engalungile yayinikezwe. Ngemva kokuhlola wonke amaphepha, uyalilungisa iphutha futhi anikeze isiguli incwadi kadokotela efanele. Ingabe kungenzeka ukugwema iphutha esikhathini esizayo uma irekhodi lokuphatha lihlanganisa nezithombe zomuthi ofanele? Kulula ukukhohlwa ukuthi kube nephutha nethuba lokulimaza. Lelo qiniso lihlala liyiqiniso kungakhathaliseki ukuthi sibe nenhlanhla yokulithola ngesikhathi noma sabhekana nemiphumela engemihle.
Amaphutha Wemiphumela Nenqubo
Sidinga idatha ephelele ukuze sakhe izixazululo ezithuthukisa ukuphepha kwesiguli futhi zehlise amaphutha ezokwelapha. Okungenani, lapho isiguli sisesikhungweni sezokwelapha, konke okungenziwa ukuvimbela ukulimala nokusibeka engozini kufanele kubikwe. Odokotela abaningi baye banquma ukuthi ukusebenzisa amaphutha emishwana nezenzakalo ezimbi kwakuphelele futhi kufanelekile ngemva kokubuyekeza amaphutha nezenzakalo ezimbi ekunakekelweni kwezempilo nokuxoxa ngamandla abo nobuthakathaka ngo-2003. Le ncazelo ehlanganisiwe izokwandisa ukuqoqwa kwedatha, okuhlanganisa amaphutha, izingcingo eziseduze, eduze. uyaphuthelwa, futhi amaphutha asebenzayo nacashile. Ukwengeza, igama elithi izehlakalo ezimbi lihlanganisa amagama avame ukusho ukulimala kwesiguli, njengokulimala kwezokwelapha kanye nokulimala kwe-iatrogenic. Okuwukuphela kwento esele ukunquma ukuthi ibhodi lokubuyekeza liwuhlaka olufanele yini lokusingatha ukuhlukaniswa kwezehlakalo ezimbi ezingagwemeka nezingagwemeki.
Umcimbi womlindi uyisigameko lapho kudingeka khona ukubika kuKhomishana Ehlangene. I-Joint Commission ithi umcimbi womlindi uyisigameko esingalindelekile esibandakanya ukulimala okubi ngokomzimba noma kwengqondo. ("Sentinel Events," 2004, p.35) Akukho ukukhetha, njengoba kufanele kubhalwe phansi. Izikhungo eziningi zokunakekelwa kwempilo, nokho, ziyawagcina amarekhodi azo achaza izehlakalo zabalindi nokuthi yini okufanele yenziwe uma kwenzeka umuntu eqinisekisa ukuthi izindinganiso zeKhomishini Ehlanganyelwe ziyafinyelelwa. Lesi ngesinye salezo zimo lapho kungcono ukuphepha kunokuzisola. Njengoba igama elithi “serious” liwumqondo ohlobene, kungase kube khona ukuklolodelana lapho uvikela osebenza naye noma umqashi. Ngakolunye uhlangothi, ukubika umcimbi womlindi ngokungalungile kungcono kunokwehluleka ukubika umcimbi womlindi. Ukwehluleka ukudalula kungaba nemiphumela emibi, okuhlanganisa ukunqanyulwa komsebenzi.
Uma kucatshangelwa amaphutha ezokwelapha, abantu bavame ukwenza iphutha lokugxila emaphutheni kadokotela. Amaphutha emithi ngokungangabazeki avamile futhi ahlanganisa amaphutha amaningi enqubo njengamanye amaphutha ezokwelapha. Ukwehlukana kwezokuxhumana, amaphutha enziwe ngesikhathi sokunikwa kukadokotela noma ukukhipha, nezinye izinto eziningi zingenzeka. Kodwa siyobe siyahlulela kabi kakhulu le ndaba uma sicabanga ukuthi amaphutha ezidakamizwa ayimbangela yokulimala esigulini. Inselele eyodwa enkulu ekuhlukaniseni amaphutha ezokwelapha ahlukene ukunquma ukuthi kufanele kuhlukaniswe iphutha ngokusekelwe kunqubo ehilelekile noma umphumela. Kuyamukeleka ukuhlola lezo zigaba lapha, uma kubhekwa imizamo eminingi eyenziwe yokuthuthukisa izincazelo zokusebenza ezihlanganisa kokubili inqubo nomphumela, eziningi zazo ezisekelwe emsebenzini ka-Lucian Leape kusukela ngawo-1990.
Thuthukisa Indlela Yakho Yokuphila Namuhla- Ividiyo
Ukuhlaziya Nokuvimbela Amaphutha Ezokwelapha
Izigaba ezisebenzayo nezingasebenziseki kwakuyizigaba ezimbili eziyinhloko zezehlakalo ezimbi u-Leape nozakwabo abazihlukanisa kulolu cwaningo. (Leape et al., 1991) Izinkinga zokuhlinza zazihlanganisa ukungenwa yizilonda, ukwehluleka ukuhlinzwa, izinkinga ezingezona ezobuchwepheshe, izinkinga sekwephuzile, kanye nobunzima bokusebenza. Okungasebenzi: izihloko ezifana nemithi ehlobene nemithi, ukuxilonga, ukuphathwa kabi, okuhlobene nenqubo, ukuwa, ukuphuka, i-postpartum, i-anesthesia-related, neonatal, kanye nesihloko sokubamba-konke kwesistimu kufakwe ngaphansi kwalesi sigaba sezehlakalo ezimbi. I-Leape iphinde yahlukanisa amaphutha ngokukhomba iphuzu lokuhlukaniswa kwenqubo. Uphinde wahlukanisa lezi zihloko ngezihloko ezinhlanu, ezihlanganisa:
- System
- Ukusebenza
- Ukuphathwa kwezidakamizwa
- kwesifo
- Okuvikelayo
Amaphutha amaningi ezinqubo awela ngaphansi kwesihloko esingaphezu kwesisodwa, nokho wonke asiza ukukhomba imbangela yangempela yenkinga. Uma udokotela ongaphezu koyedwa ebambe iqhaza ekunqumeni izindawo eziqondile ezidinga ukuthuthukiswa, kungase kudingeke imibuzo eyengeziwe.
Ngokobuchwepheshe, iphutha lezokwelapha lingenziwa yinoma yisiphi isisebenzi esibhedlela. Ayigcini kochwepheshe bezokwelapha abafana nodokotela nabahlengikazi. Umqondisi angase avule umnyango, noma ilungu leqembu elihlanzayo lingashiya ikhemikhali lapho ingane ingalibamba. Okubaluleke ngaphezu kokwaziwa komenzi wephutha yisizathu salo. Kuthiwani ngaphambi kwayo? Futhi singaqinisekisa kanjani ukuthi lokho akwenzeki futhi? Ngemva kokuqoqa yonke idatha engenhla nokunye okuningi, yisikhathi sokuthola ukuthi ungawavimbela kanjani amaphutha afanayo. Mayelana nemicimbi yabalindi, iJoint Commission yagunyaza kusukela ngo-1997 ukuthi zonke lezi zigameko zenzeke ngenqubo ebizwa nge-Root Cause Analysis (RCA). Kodwa-ke, ukusebenzisa le nqubo yezehlakalo ezidinga ukubikwa kubantu bangaphandle kuzodinga ukulungiswa.
Iyini Ukuhlaziywa Kwembangela Yomsuka?
Ama-RCA "athwebule imininingwane kanye nombono wesithombe esikhulu." Benza amasistimu okuhlola abe lula, ukuhlaziya ukuthi isenzo sokulungisa siyadingeka yini, kanye nokulandelela amathrendi. (Williams, 2001) Nokho, iyini ngempela i-RCA? Ngokuhlola izehlakalo eziholele ephutheni, i-RCA ingagxila ezenzakalweni nasezinqubweni esikhundleni sokubuyekeza noma ukusola abantu abathile. (I-AHRQ, 2017) Yingakho kubaluleke kangaka. I-RCA ivamise ukusebenzisa ithuluzi elibizwa ngokuthi i-Five Whys. Lena inqubo yokuqhubeka uzibuza ukuthi “kungani” ngemva kokukholwa ukuthi unqume imbangela yenkinga.
Isizathu sokuthi kubizwe ngokuthi “izizathu ezinhlanu” yingoba, nakuba ezinhlanu kuyisiqalo esihle kakhulu, kufanele uzibuze ukuthi kungani kuze kube yilapho uthola imbangela eyinhloko yenkinga. Ukubuza ukuthi kungani ngokuphindaphindiwe kungase kwembule amaphutha ezinqubo eziningi ezigabeni ezihlukene, kodwa kufanele uhlale ubuza ukuthi kungani ngaso sonke isikhathi sodaba uze uphelelwe ezinye izinto ezingalungiswa ukuze unikeze umphumela ofiselekayo. Kodwa-ke, amathuluzi ahlukene ngaphandle kwaleli angasetshenziswa ophenyweni lwembangela. Baningi abanye abakhona. Ama-RCA kufanele abe nemikhakha eminingi futhi angaguquguquki futhi abandakanye bonke abathintekayo ephutheni ukuze kugwenywe ukungaqondi kahle noma ukubikwa okungalungile kwezehlakalo.
Isiphetho
Amaphutha ezokwelapha ezikhungweni zezempilo ayizehlakalo ezivamile futhi ezingabikwanga ezibeka impilo yeziguli engcupheni. Kucatshangwa ukuthi abantu abangafika engxenyeni yesine yesigidi bayafa unyaka ngamunye ngenxa yamaphutha ezokwelapha. Lezi zibalo azamukelekile esikhathini lapho ukuphepha kwesiguli kufanele kube yinto ehamba phambili, kodwa akukuningi okwenziwayo ukuze kushintshwe izinqubo. Uma amaphutha ezokwelapha echazwe kahle futhi umsuka wenkinga utholakala ngaphandle kokubeka icala kubasebenzi abathile, lokhu akudingekile. Izinguquko ezibalulekile zingenziwa uma izimbangela ezibalulekile zesistimu noma amaphutha enqubo zihlonzwa ngendlela efanele. Indlela engaguquguquki, enemikhakha eminingi yokuhlaziya imbangela esebenzisa izinhlaka ezinjengalezi ezinhlanu zokuthi kungani zicutshungulwa kuze kube yilapho kudalulwa zonke izinkinga nokukhubazeka kuyithuluzi eliwusizo. Nakuba manje sekudingekile ukuze kuqalwe izenzakalo zabalindi, Ukuhlaziywa Kwembangela Yomsuka kungase futhi kufanele kusetshenziswe kuzo zonke izimbangela zamaphutha, kuhlanganise nokuphuthelwa eduze.
Okubhekwayo
I-Ejensi Yocwaningo Lokunakekelwa Kwezempilo Nekhwalithi. (2016). Ukuhlaziya Imbangela. Ibuyiselwe ngomhla ka-Mashi 20, 2017, kusukela psnet.ahrq.gov/primer/root-cause-analysis
Grober, ED, & Bohnen, JM (2005). Ukuchaza iphutha lezokwelapha. Ingabe uJ Surg, 48(1), i-39-44. www.ncbi.nlm.nih.gov/pubmed/15757035
Kohn, LT, Corrigan, J., Donaldson, MS, & Institute of Medicine (US). IKomidi Lekhwalithi Yokunakekelwa Kwezempilo eMelika. (2000). Ukwenza iphutha kuwumuntu : ukwakha uhlelo lwezempilo oluphephile. National Academy Press. books.nap.edu/books/0309068371/html/index.html
Leape, LL, Brennan, TA, Laird, N., Lawthers, AG, Localio, AR, Barnes, BA, Hebert, L., Newhouse, JP, Weiler, PC, & Hiatt, H. (1991). Uhlobo lwezehlakalo ezingezinhle ezigulini ezilaliswe esibhedlela. Imiphumela ye-Harvard Medical Practice Study II. N Engl J Med, 324(6), i-377-384. doi.org/10.1056/NEJM199102073240605
I-Lippincott ® NursingCenter ®. Isikhungo sabahlengikazi. (2004). www.nursingcenter.com/pdfjournal?AID=531210&an=00152193-200411000-00038&Journal_ID=54016&Issue_ID=531132
U-Martinez, W., Lehmann, LS, Hu, YY, Desai, SP, & Shapiro, J. (2017). Izinqubo Zokuhlonza Nokubuyekeza Imicimbi Emibi kanye Nokuphuthelwa Okuseduze Esikhungweni Sezokwelapha Sezemfundo. I-Jt Comm J Qual Isiguli Saf, 43(1), i-5-15. doi.org/10.1016/j.jcjq.2016.11.001
Inethiwekhi Yokuphepha Yesiguli. (2016). Izehlakalo ezimbi, eduze kwamaphutha, namaphutha. Ibuyiselwe ngomhla ka-Mashi 20, 2017, kusukela psnet.ahrq.gov/primer/adverse-events-near-misses-and-errors
Williams, PM (2001). Amasu okuhlaziya imbangela yezimpande. I-Proc (Bayl Univ Med Cent), 14(2), i-154-157. doi.org/10.1080/08998280.2001.11927753